Health & Safety at the Hotel Pinija

Our commitment to health, safety and security

We welcome our guests into our hotel  with the same warmth and hospitality we have always done. At Hotel Pinija, safety has always been our number one priority. And now, with the recent Covid-19 pandemic spreading around the world, we are more concerned than ever about the health and wellbeing of our clients and employees.

In response to the development of the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the Center for Disease Control (CDC), World Health Organization (WHO) and the local health authorities..

With the fairly strict and timely measurements brought by the Croatian Government and Croatian Institute of Public Health, with the strongest support of Croatian people, we have been lead through this global pandemic caused by the coronavirus very successfully, so that we are now able to have a strong feeling of optimism, while still being very cautious and responsible.

STAYING HEALTHY & SAFE DURING YOUR FUTURE STAY WITH US – OUR ACTIONS

Please find below an update on what we are doing to ensure maximum flexibility for your bookings and your wellbeing when you stay with us:

●  We have increased our cleaning and hygiene protocols adjusted to the instructions about COVID-19.

●  Hand sanitisers placed at guest contact areas.

●  Frequent sanitisation of high-contact points, such as elevator buttons, door handles, reception counters, bathrooms and conference rooms.

●  Rigorous cleaning and sanitisation of guest rooms

●  Buffet is available as usual, but the distribution of food is exclusively through our employees. Disinfection of  tables after each service

●  Enhanced daily disinfection of floors in reception areas and restaurants (twice daily)

●  Frequent disinfection of wellness areas (the massage rooms after every treatment, workout machines, handrails in swimming pools)   

●  Use of suggested protection during direct interaction with guests (front office staff, restaurant staff, wellness staff)   

●  Infrared thermometers available at front desk to conduct temperature checks of our guests and employees upon request, in certain jurisdictions and subject to availability.

●  Provision of medical masks and gloves for our guests and employees upon request, subject to availability.

●  Keep at least 1,5 meter away from the staff and other guests

●  Regular training of our employees ensuring proper hand hygiene and awareness of COVID-19. This is vital to help combat the spread of viruses and the health of our employees and guests.

Please help us keep your safe, take care of yourself and others by following our instructions. All this to allow anyone, for business, necessity or leisure, to return to travel in our beautiful country, with the peace of mind of being able to spend a stay in a hotel in total safety.

 Thank You     

New Flexible Booking Policy

Hotel Pinija traditionally opens its doors in March, but unfortunately this year that wasn’t possible due to the spread of the COVID-19 pandemic. We have flexed our booking policy so you can plan your holiday without stress.

If you already booked your stay at the Hotel Pinija

Guests who had booked their stay in the Hotel Pinija, but are not able to stay with us, can change the date of their reservation or get a voucher that is valid for 15 months from the date of their original reservation.  

If you want to book your stay at the Hotel pinija

The same booking policy applies to all new reservations, you can book now and change your reservation date later or get a voucher that is valid for 15 months from the date of your original reservation.  

To change the date of your reservation or claim your voucher, please contact our Sales department at reservations@hotel-pinija.hr or info@hotel-pinija.hr

Hotel Pinija Opening Date

Dear guests, dear friends

In recent weeks, we have witnessed serious consequences caused by the outbreak of the COVID-19 virus, and we are thinking of those who have fallen ill as well as everyone that has been working tirelessly to fight the pandemic.

We always hope for the best, so we believe that with joint forces we  will stop the outbreak of the virus, and that better times are coming. Although there has not been a single case of  COVID-19 virus infection in our hotel, we took every precaution to protect our guests and colleagues.

Following the instructions of the relevant health authorities, with a heavy heart we had to postpone the original opening date of the hotel. If security measures are eased, we are pleased to inform you that the Hotel Pinija will open its doors on Thursday, June 11th, 2020.

We are looking forward to welcoming you to the Hotel Pinija, as our world famous sunsets mean nothing if there is no one to enjoy them!

Your Hotel Pinija team

COVID -19 Important notice

Dear Guests,

We would like you to know that in this difficult situation,we  are thinking of you and that the health and safety of our guests and our staff is our highest priority.  As we all face uncertain circumstances of the coronavirus (COVID-19) which was declared a pandemic by the World Health Organization, we are closely monitoring the situation and taking all precautions to ensure a healthy and secure stay at our hotel in the future.

The level of hygiene and cleanliness at the Hotel Pinija has always been at a high level, and we have raised our hygiene and cleaning measures to an even higher level in accordance with the recommendations and instructions of the health authorities.

We are closely watching the World Health Organization (WTO) and following all instructions from national and public health authorities and carrying out procedures with appropriate hygiene and health care measures with our own trained team.

We are aware that in this  situation you are not thinking about  traveling, but we would like to thank you in advance for your trust in Hotel Pinija, as you plan your future trips and have confidence in us to do everything possible to ensure a carefree and safe stay in the future.

We want you to know that your safety and well-being are our priority and in this turbulent time we are all patiently waiting  for the positive outcome of the fight against the world pandemic coronavirus (COVID-19)  so we can again welcome you at Hotel Pinija  with open hearts.

Hotel Pinija team